AnyMeeting Customer ChartMeds Enhance Sales Processes with Online Demos and Customized Training Webinars

AnyMeeting customers include companies from a wide range of industries, including healthcare, financial services, real estate, and technology services. These companies are adopting AnyMeeting to cut travel and meeting costs and simplify processes associated with training and collaborating with team members (cited as the dominant use cases by 34% and 29% of customers, respectively, in AnyMeeting’s fall 2013 customer survey).

Of the respondents who previously used another online meeting solution, 50% are switching from either GoToMeeting or WebEx. Top factors cited: simplicity and price.


One such customer is ChartMeds, a rapidly growing company that delivers an advanced Web-based healthcare solution for automating medication administration records (advanced eMAR) or Med Passes for residents of state and federally regulated long-term care, nursing, assisted living, troubled-youth and correctional facilities.

Because ChartMed’s business is broadening across a diverse range of residential healthcare facilities, thanks in part to mandates related to the U.S Affordable Care Act (ACA), ChartMeds delivers sales demos, system training and other key customer support services that meet specific scheduling and regulatory requirements for its customers in the U.S. and abroad. The principals at ChartMeds realized that the company could enhance its sales processes with online demos and deliver superior, customized training webinars for customers with AnyMeeting while cutting meeting and travel costs.

As ChartMeds began reviewing online meeting options, they quickly found AnyMeeting was the right solution based on “quality capabilities, simplicity and price.” Brad Barrows, director of Sales at ChartMeds said, “AnyMeeting was not only the simplest solution for our users and customers to navigate — and we had tried other solutions like GoToMeeting — but the ease of use and the value we receive with every use of AnyMeeting is appreciated every day.

ChartMeds is now realizing a lift in sales close rates from an average of 7% prior to the use of AnyMeeting to nearly a 50% sales close rate today.

Customer Case Study: NCCEP – Mexico, Alianzas Educativas

The Challenge

The Consejo Nacional de Alianzas Educativas (NCCEP – Mexico), an international non-profit organization that helps maximize resources of public schools, was starting a project that would help teachers in Mexico become more familiar with computers and integrate the technology into their classrooms.  Called Alianzas Educativas, the project’s goal was to bring together experts at universities and companies with teachers and classrooms that needed to better understand the issues related to technology and education.  As part of the project, the council wanted to host webinars in Spanish that teachers could attend, and was looking for a good web conferencing platform that could handle a large number of attendees.

Before beginning the project, the council and some of its partners started looking for an appropriate platform that could be used.  However, many of the web conferencing services they found required payment for limited access.  “With some of the services we looked at, we could not invite the amount of people we wanted, said Daniela Michel, Regional Coordinator, NCCEP – Mexico.  “This would force us to leave out even those who had kept in touch with us from previous training sessions.”                                                       

The Solution:  AnyMeeting

After investigating several web conferencing services, the council tried AnyMeeting, a completely free web conferencing service.  They soon found that AnyMeeting offered wide access with great connection stability.  “With AnyMeeting, we had the option to record the webinars and send them to our contacts,” added Daniela Michel.  “We also liked that AnyMeeting, other than a small plug-in for screen sharing, did not require any software to download, which made it easy to use.”

The only difficulty the organization faced was that many of their contacts do not speak English and could not understand how to gain access to the webinars.  To solve this issue, the council created an easy translation on what users needed to do as attendees or account managers so they could use AnyMeeting on their own.

Recently, the council has worked with the individual states in Mexico and the Department of Education’s Programa Escuelas de Calidad (PEC Program), to coordinate the project and introduce AnyMeeting as an ideal platform for providing webinars.  Many have already signed up for the service and have started using AnyMeeting with schools or other states to share information.

“We are very grateful for the amount of people we have already reached who attend our webinars today using AnyMeeting, and we want you to know that AnyMeeting has a bearing on Mexico’s education improvement,” Daniela Michel, Regional Coordinator, NCCEP – Mexico.

Organization  History

Established in 2006, the Consejo Nacional de Alianzas Educativas (NCCEP – Mexico) is an international non-profit organization that helps maximize resources of public schools through the creation and coordination of partnerships between governments, social organizations, enterprises, universities and other private and public institutions.

The council was made possible by the support of the W.K. Kellogg Foundation and the council’s parent organization, the National Council for Community and Education Partnerships, located in Washington, DC.

NCCEP – Mexico has benefited from the expertise and commitment of its partners in the United States, and is implementing the best educational practices from its sister organization, based on the successful work of two initiatives: GEAR UP (Gaining Early Awareness and Readiness for Undergraduate Programs) and Engaging Latino Communities in Education, sponsored by the W.K. Kellogg Foundation.  For more information, visit