The New AnyMeeting is Here

by Michael Daehn on October 6, 2011

The wait is over, the new AnyMeeting is here! We’ve been talking about the new version and some of you have participated in the beta release. We’re proud to say that the New AnyMeeting is now available to the public. And of course, it’s still completely free.

You can start using it now or check out some of our tutorial videos below.

Please let us know what you think on Twitter and Facebook.

Quick Start Tutorial

How to Set Up Your Webcam & Microphone

Screen Sharing Tutorial

Recording Tutorial

How to Use Text Chat

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{ 100 comments… read them below or add one }

matthew October 7, 2011 at 5:36 am

When are you going to have a MAC friendly system for screen sharing?


Damian October 7, 2011 at 1:08 pm

Matthew – AnyMeeting screen sharing works with Macs. If you experience any issues, please let our support team know.


Steven Stern (@sds52) October 11, 2011 at 2:18 pm

It certainly would be nice to have the new screen share features on a Mac.


Michael Daehn October 12, 2011 at 1:36 pm

Screen sharing is available for Mac and Flash capable devices.


Eduan July 17, 2013 at 7:19 am

I am experiencing where my mic is plugged in and it does not pic when i am inside the meeting. It asks me to go to the telephone. I am South Africa and I am not phoning a US line. Any help from your side on how I could fix this. When I do a audio check it picks up the mic perfectly but when I click on close it just dies down and it gives me the microphone error.


chrisb July 17, 2013 at 12:00 pm

Hi Eduan –

Thanks for your comment. Have you visited our support site? There is a Ask a Question page that will route to support and then can address your specific issue.

This article also might help:


dan shapiro October 7, 2011 at 8:34 am

can we still use old version. my attendees dont seem to like it because chat box is vertical and to the right intead of being on the bottom. Chat box you cant post links either


Damian October 7, 2011 at 1:08 pm

Dan- The previous version of AnyMeeting is no longer available.


Rodrigo October 7, 2011 at 11:52 am

The new and improved site is great, however I am having trouble broadcasting via computer microphone and speakers, while the microphone recognizes the sound the other viewers can’t hear me, could you guide me as to how to enable the sound feed thru the computer mic and the speakers.
Thank you again for your wonderful service.


Damian October 7, 2011 at 1:11 pm

Rodrigo- We have a great video tutorial that shows you how to use your webcam and mic with AnyMeeting. If you still encounter difficulties, please let our support team know and they will be happy to assist you.


Ken October 7, 2011 at 12:54 pm

How to Set Up Your Webcam & Microphone & Recording Tutorial are not working


Damian October 7, 2011 at 1:12 pm

Ken- We have a great video tutorial (I just verified that this video is working) that shows you how to use your webcam and mic with AnyMeeting. If you still encounter difficulties, please let our support team know and they will be happy to assist you.


frelkins October 7, 2011 at 1:19 pm

Looks great! When will we be able to set recurring meetings for those events we have every single week at the same time?


Damian October 20, 2011 at 1:04 pm

Great suggestion, recurring meetings is a requested feature that we get from time-to-time. I’ll pass your request along to our product team.


Nicole Dommer October 7, 2011 at 3:10 pm

I guess the new version is great however we CANNOT view any of our recorded webinars! When we click on Play we receive the following message: “To take full advantage of all the great features of AnyMeeting, please install a newer version of Adobe Flash Player. To install Flash, simply click here:” well I clicked the link and installed several times today and still cannot view our recorded webinars. Any suggestions would be greatly appreciated.


Jiten October 7, 2011 at 3:43 pm

This is fantastic!

Quick question: Is it possible to have people call into your video conference form a cellphone if they’re not at a computer (just the audio while everyone else has the full video)?

I’ve been in this situation more times than I can count and there doesn’t seem to be any sort of convenient solution that I am aware of.


Michael Daehn October 12, 2011 at 1:22 pm

You have the option of using computer speakers or telephone. It does not matter if it is a cell phone. Please note that you can not use both concurrently.


Ray October 14, 2011 at 11:12 am

It’s imperative for me to be able to have both mic/speakers and phone connected at the same time and recorded. Please let us know when that comes and we’ll use your service over GoToWebinar. Thanks!


Damian October 20, 2011 at 12:43 pm

Hi Ray- integrated audio is a highly requested feature. Our product team definitely has it on the road map. Make sure to follow us on Facebook, so you’ll know when add new features such as integrated audio.


Horace Jennings October 7, 2011 at 8:58 pm

I love the new AnyMeeting program!!! Great Job guys!!!


Bobbi October 8, 2011 at 4:47 am

I cannot get chat to work. I’ve tried it twice now. When I type, the attendees don’t see it, and when they type I don’t see it. I tried it will all the options too.


Bobbi October 8, 2011 at 4:59 am

I tried to do a practice recording using conference call. I pressed Start Conference Call and called into the number and used the code supplied to get into the call. When I went into Record mode and pressed Start Recording, nothing happened. According to the prompts, I need a Pin Code to start recording?????
Since I’m having so MUCH trouble recording a webinar with mic and camera, I thought I might be able to just record the slide show by myself on conference call and supply that link. When I try to record with video and camera, even though I turn the camera off on my side, the site continues to record me through the camera, becoming part of the recorded webinar. This is why I was thinking of recording it via conf call, not using the camera at all. However, some people can’t call into the conf call because they are on the other side of the world, which is why I just wanted to record it and send them the link.


Damian October 20, 2011 at 1:03 pm

Hi Bobbi- please follow the steps listed in our support site under “Recording when using conference calling as the audio option“. When you follow these steps, AnyMeeting automatically starts recording the conference calling audio. You do not need to enter a PIN Code to start recording.


Christi Baus August 26, 2012 at 8:23 am

I just tried to record a video presentation while using the conf call line. I got a great recording of the audio but absolutely no video.

I selected the external video camera, and kept the mic on, but also used the conf call line. The conf call line did record everyone but the video NADA. What did I do wrong? I can only see the Avitar when I play back the recording:

Anyone can reach me at 866-800-6860 x 201 to help. Thanks Chris


Dave Boliek October 8, 2011 at 5:03 am

Does video conferencing work with telephone conference calling, or is it limited to using the mic connection? I know screen sharing works either way, but video conferencing and VOIP mic are linked when it is turned on.


Damian October 20, 2011 at 1:00 pm

Hi Dave- You can broadcast video if you have chosen conference calling as your audio option. However, I would suggest you mute your microphone in this situation. To do this, just hover over the mic icon and click it.


Ken October 8, 2011 at 6:02 am

Why am I getting a “flash plug in has crashed” message?


Gordon October 8, 2011 at 8:48 am

Well Done for the new Version is very user friendly and the layout is brilliant. My problem is when I start screen sharing the screen is not clear it looks like a mosaic and when I use the power point presentation the photos I have in there are not clearly visible neither. I tried many resolution varieties and also the Limit sharing too but I am still having this problem. What can I do to fix this problem? On the previous version I didn’t have this problem.


George October 8, 2011 at 11:57 am

This new version on my Mac was a disaster! I could not chat, though my attendees could. They could not hear the audio, though it appeared to be working on my screen. No audio was recorded on this webinar, either.


RW October 8, 2011 at 1:57 pm

When I play back the webinar, I sometimes hear the voice without presentation and sometimes I see the presentation with the voice. Is there someway to fix this?


Stephen Coon October 8, 2011 at 5:13 pm

I really like the new look – It was surprising when I was in a meeting yesterday! I think it is so modern looking – Keep up the great improving – Thanks AnyMeeting! BTW, nice name change!


Todd Gross October 8, 2011 at 8:05 pm

When I try to use text chat and hit enter, nothing happens, the text does not enter the main area of chat, its totally “hung” . I’m on a fairly recent Macbook Pro, in firefox, I’ll go try another browser


W Douglas October 9, 2011 at 9:13 am

The constant motion ads are very distracting to participants…I realize the value of the ads to keep the service free…. do you have an ad-free paid version available?


Michael Daehn October 12, 2011 at 1:31 pm

Not at this time, though we are discussing the possibility as it is frequently requested. If you use the ticketing feature (i.e charge for your meeting) it will remove the ads.


Ed October 9, 2011 at 1:39 pm

Sorry, if my question sounds silly I will be using anymeeting for the first time tomorrow. If I choose to use my headset and microphone as the presenter, the callers can still call in on the telephone and I will be able to hear them and communicate with them via my microphone and the record function will work based upon the premise that I am using the headset and microphone? I apologize upfront if this is a dumb question. Better to ask then waste the meeting and not get a good recording of it. Thanks!


Manu October 9, 2011 at 1:57 pm

I have a G4 PPC laptop, Mac OS 10.5.8
Camera, Mic, etc. work but when getting ready to
start my webinar for testing, it comes back with
an error of Flash.

Mac OSX 10.5.8 can only support the last version from adobe (fp_10.1.102.64_and_9.0.289.0_archive). The laptop G4 is a PowerPC and not INTEL base.

I am using Firefox 3.6.23 with Flash plugin.

I did try doing via a Wireless but I do not thing that has to do with the error I am getting, concerning Flash?


Beta Tester


Richi October 9, 2011 at 11:50 pm

The new anymeeting is not as good as the old one, the recordings come out fuzzy, and for playback of a recorded meeting – you have to wait for the whole video to buffer!!


Ken October 10, 2011 at 1:23 am

Having a problem getting the recording playback to show what was recorded…when I click on the link to play back what was recorded I get the screen with the sky background and a blue figure at the top, but nothing appears on screen and no audio can be heard…

Followed the directions in the video clip…is there something I’m not doing right? Is there a glitch in the system?

Would appreciate some guidance…thanks!



N.John October 10, 2011 at 6:22 am

Love the look, not so much the audio. Conducted 2 webinar this past weekend and I had a LOT of trouble with the audio going in and out and sometimes totally disappearing. I have been using the old version without any problems and all my peripheral devices (cam and mic) are the same ones. I am conducting another webinar today and if I am still having an audio issue I will contact the support team. I just wanted you to know.
Thanks for the free service


César November 1, 2011 at 2:05 pm

I’m having the same problems


Robin October 10, 2011 at 9:37 am

Hi ,
I am a student of someone giving an online course here and even with upgrading my Adobe Falsh-Player I cannot hear the teacher properly. It is like he is talking in repeats…impossible to understand.
I am using my preferred browser – Firefox
When I went to Explorer it was OK-
Also I cannot hear anything on my Android-

Any suggestions?
Thanks a lot- I love your new look!


Paul Schneider October 10, 2011 at 10:43 am

The attendees can hear me but can’t see the screen. Please help!


giovanni rodriguez October 10, 2011 at 1:08 pm

no funcion con mac


Kathryn October 10, 2011 at 2:12 pm

I’ve been using anymeeting for several months and have been able to record my webinars easily. Since the implementation of the new format (or what ever you call it) last week, the sound and video on my webinars aren’t recording. Please help.


Matt October 11, 2011 at 11:36 am

Screen sharing not working. says I need Java, when I download Java, its asys I have the correct version.


Lee April 24, 2012 at 8:25 am

I have exactly the same issue. On a Mac using Chrome.


Stephen October 11, 2011 at 4:51 pm

I sometimes use you tube videos as part of my teaching. I didn’t read anything about uploading a you tube video in order to share it with a class. Is there still a way to do so?
Many thanks


Michael Daehn October 12, 2011 at 1:35 pm

You are able to share your screen with meeting participants. If you can play the video on your screen, then the meeting attendees can see it.


Dr. Scott Chavez October 11, 2011 at 6:44 pm

I just did an any meeting, but there was no share the screen button. My attendees complained that they could not see my screen, just my face on the webcam. There are definite glitches to the new system.


Austin October 11, 2011 at 7:35 pm

after recording a webinar I went to go watch it and the time bar moved indicating the video was playing but there was no video or audio


Robin T October 12, 2011 at 9:04 am

Myself and my colleagues are having real issues using the new site on XP. We had to cancel a meeting yesterday (provincial, over 50 folks attending) because we just could not get the new site to recognize that the java plug in had been installed! Any thoughts?


Robin T October 12, 2011 at 9:12 am

PS. I had no issues on my personal computer (Windows 7, IE8) but on my lenovo laptop (Windows XP, IE8) it simply will not work!


Linda Farmer October 12, 2011 at 9:54 am

I had GoToMeeting and I was able to do a “Meeting” with one person if I wanted to. Can I do the same with this service? I scheduled webinars if I wanted to include more but I don’t see a distinction with this.


Michael Daehn October 12, 2011 at 1:33 pm

Your meetings can be 1-200 persons. There is no minimum.


Catherine October 12, 2011 at 12:50 pm

I hate to be the party downer here but I HATE the new version. I loved the old version so much that I regularly emailed friends in the business telling them they have to use this service. Now I regret doing this. Why do some engineers ruin perfectly good products?

I can’t screen share anymore (which I was going to use to begin to give webinars to our 54k email base and plug Anymeeting. Java crashes when I try to run your service now and wants to be re-installed each time (a big hassle and I am not buying a new system to accommodate this when I can just go back to Gotomeeting).

I hate the black background (hard to see and use) and again I loved the old style. Just such a bummer today that I can’t use your service as I planned and have to go back to Gotomeeting. Such a disappointment when your product just rocked.

What a shame.


PS. And it is slower on my system — not faster as indicated by the changes.


Catherine October 12, 2011 at 2:57 pm

Also, the processing of the recorded webinar is taking forever to process for distribution.


Nathan October 12, 2011 at 8:54 pm

OK. I just watched the second video again, please disregard the above question. I now would like to understand the difference between being a presenter and allowing someone else to share their screen. When someone shares their screen, do they not also have audio? Thanks.


Damian October 20, 2011 at 12:54 pm

Hi Nathan – Yes, when you select “allow all attendees to broadcast video and share their screen” or choose “allow sharing” from the attendee list – they can broadcast audio as well.


Sandor October 13, 2011 at 12:55 am

The sound though with a very bad quality, quiet and fluctuates


Damian October 20, 2011 at 12:50 pm

Hi Sandor- definitely check your internet upload speed. As with all live meeting applications, they rely on the bandwidth you have available. The page on minimum bandwidth requirements should help – it also includes a link to a site that will evaluate your connection speed.


Kathryn October 13, 2011 at 1:00 pm

I’m still having a problem with my recording. Now I get this message: “The following error occurred playing the recording: Stream not found” and it doesn’t play. Since I posted on 10/10 and now, I’ve actually been able to watch some recordings, but this message is happening now. How’s it going on repairing the viewing the recording process?


Damian October 20, 2011 at 12:45 pm

Hi Kathryn- sorry that you experienced technical issues with your recording. Our development team is working diligently to identify and correct the bugs in the recording process. When you these types of issues occur, please let our support team know.


Michael Koltai October 14, 2011 at 5:18 pm

I have the same problem, ads are disturbing, and our audience may not accept such a webinar. Can you tell more about the ticketing feature, its cost, model, perhaps with an example?


Damian October 20, 2011 at 12:34 pm

Hi Michael- you can learn more about the webinar ticketing option by viewing our video tutorial or reading our blog post, “New Webinar Ticketing System Lets You Charge for Webinars – Ad Free“.


Boris Janevski October 14, 2011 at 7:02 pm

Guess I missed something. I like AnyMeeting but me and everybody I know have a lot of troubles with new platform, It looks great and brings a lot of new possibilities, but we experience problems like: presentator just “disappear” from a platform several times during 1 hour webinar; participants hear strong echo. That a major problems. I use this platform for more than one year and never had such problems. My sw and hw are the same like before but now I got this problems. And than I realize it is not only me I-m sure that you have to paymo re attention to what we have to say, unfortunately. I use pay service now but regular audience is not happy – we all like AnyMeeting as we fill like to be at home :) Now due to this problems we have to go somewhere else. I hope that all this problems will be fixed very soon and we can come back to AnyMeeting even if we have to pay. BR


Rachael Newport October 16, 2011 at 11:24 am

I had the same kinds of issues. I have my own version of Anymeeting, but I was doing my first webinar as a guest on my friend’s version. (She hosts a different webinar with a different guest each week).

Some of the issues were unrelated and often typical with first time webinars, but the echoing, not being able to type in the chat room etc was clearly on Anymeeting. (She has sent in a support ticket with the name of the last 2 she has done where both had those issues.)

Any ideas to solve these issues, I am just starting out and can not afford a paid platform and I plan on making webinars a major part of my business. I really liked the old set up, and I like some of the features of the new one but I could do without the echoing n such esp since it will sound fine for a while then suddenly echo :(




Rachael Newport October 16, 2011 at 11:38 am

I also wanted to add that I watched all of the above videos and they didnt address the issue I had with screen sharing. Instead of the screen pop up you all talk about, I got one saying you need to download java (even though I have java on my computer already) and that caused a major issue, so I sent the powerpoint presentation to another person who helps host the webinars where I was a guest, and he did the screen sharing part.

I have a laptop with Windows Vista


Boris Janevski October 20, 2011 at 1:26 pm

Not shure did you or did not solve the problem with new Java?


Monique October 16, 2011 at 1:36 pm

My recording was 46 minutes long but I was only able to view 4:30 minutes of it. Why? How do I go about viewing the entire recording? I did not have this problem with the old version.


Damian October 20, 2011 at 12:27 pm

Hi Monique- sorry to hear that you experienced some technical difficulties with your recording. Please contact our customer support team, they will be happy to assist you. To expedite things, please include a link to the recording and any error messages you received.


Christophe October 17, 2011 at 7:46 am

Screensharing does not work on Vista 64bits version , just lost one big potential with this problem !!


Damian October 20, 2011 at 12:25 pm

Hi Christophe- sorry to hear that you experienced some technical difficulties. Please contact our customer support team, they will be happy to assist you. To expedite things, please include as much detail as possible when contacting them; your operating system, browser you are using, the error message you received, etc.


Mauricio Campos October 19, 2011 at 2:05 pm

I need help, give two webinar per week and yesterday and I could not give voice stutters and slides are out of time with the voice. I have more than 4 months of using the old version and all was going well.


Damian October 20, 2011 at 12:19 pm

Hi Mauricio – sorry to hear that you experienced some technical difficulties. Please contact our customer support team, they will be happy to assist you. To expedite things, please include as much detail as possible when contacting them; your operating system, browser you are using, if the issue was with a live meeting or a recording, etc.


Jim Van October 21, 2011 at 6:36 am

Any support planned for iPad/iPhone? It’s a large part of our base…


Michael Daehn October 25, 2011 at 9:42 am

We are always looking to improve our product. Making AnyMeeting available on mobile devices is definitely on the radar.


Robin T October 23, 2011 at 12:25 pm

Anymeeting is now completely useless to me and my clients. My clients are primarily those in AHS in Alberta that all use an older version of flash no longer supported. As a result of the changes, none of them can log in. I am extremely disappointed with this and will have to look for an alternative product.


Sue October 25, 2011 at 7:14 am

I’m so frustrated. The new version of Anymeeting requires you to use the new version of Flash – which requires me to ugrade my ENTIRE Mac operating system.

Because I refuse to take that risk… and because AnyMeeting has discontinued the old version – I now have to find another screen sharing program.

That AND the last webinar I had scheduled I couldn’t do – because of this issue. I wasted 30 minutes figuring out this new system is useless to me.

It was a great thing while it lasted.


Sue October 25, 2011 at 7:36 am

And apparently all the viewers have to have the latest version of Flash too. I just heard from several of my attendees when I emailed them the webinar was cancelled that they tried to get on and couldn’t.

Why would you upgrade your system to exclude 80% of the market? Now it seems only people with brand new computers can use AnyMeeting? Was this the intention or am I missing something?

Odd… if anyone knows of a good, free screen sharing program that works on older systems – please email me at THANKS!


Michael Daehn October 25, 2011 at 9:47 am

We do recommend folks have the latest version of Flash installed and at least IE8, Firefox 3, or Safari to get the best results. These are all free to update. You can share this page with your clients that has a list of links to download updates. Sorry for the inconvenience.


Theresa R. Burks October 29, 2011 at 7:18 pm

I too list the appearance of the older version (just some feedback). I finally got the audio to work however, when I start screen sharing the audio leaves. Is there a solution for this issue?



Michael Daehn November 2, 2011 at 12:44 pm

Sorry you are having problems. Please send the details of your issue to our technical support staff – – and they will assist you. I’m just a marketing guy :)


Donna Gallegos-Griffith November 3, 2011 at 9:15 am

I would like to record a webinar, without using the camara feature. Just the microphone and PowerPoint Presentation. Am I able to record using microphone only. It seems that the mic and camara feature are one in the same. If they are, and I don’t turn my mic and camara feature on. Will my computer microphone still pick up the voice?


Donna Gallegos-Griffith November 3, 2011 at 9:25 am

Also allow me to add. That I do click on the camara button to stop the camara from recording. However, when I ran a test webinar, the whole presentation was recording me. The camara was turned off just from my view. Not from the audience view. I also noticed that my webcam record light was still on during the test webinar. I can not figure this out.

Please help.



Michael Daehn November 7, 2011 at 2:17 pm

Sorry you are having problems. Please send the details of your issue to our technical support staff – – and they will assist you. I’m just the marketing guy ;)


Callahan December 18, 2011 at 11:44 am

I have been a very happy user of Anymeeting for more than a year now (starting when it was Freebinar). Last week I did a presentation, sharing my desktop, about 8 people in the audience, with absolutely no problems. Since then I made absolutely no changes to my system.

Yesterday I started a session, turned on my mic and cam (then of course, turned off the cam- there’s no way to start only the mic), and then started screen sharing like I always do… but it got stuck at we are initializing the screen sharing… please wait a few moments. I waited minutes, while my attendees became concerned and restless. Then I stopped screen sharing (that annoyingly loud voice announced I was stopping screen sharing- but it never did say I was starting it). When I tried to restart screen sharing, it didn’t even bother to tell me it was initializing- it just sat at a black screen.

I finally had to use livemeeting (in which screen sharing and audio worked flawlessly, like Anymeeting always used to) for my attendees to see my screen and salvage my presentation.

Thank goodness I still had a livemeeting account available. Boy was I embarrassed. It is rather humiliating to have all those people get together for a meeting and then have the software fail. I don’t know what was changed over the week over there at Anymeeting, but I’d appreciate it if you changed it back. (and yes, I have the absolute latest Flash and Java installed, and am using the latest version of firefox (and IE as my last resort browser)- neither worked.


Donna Buchanan December 26, 2011 at 6:28 pm

My husband and I are trying to set up a new account and are liking everything but having trouble when we try to use our powerpoint presentations, it makes the meeting screens disappear and the presentation becomes full screen to the presenter. The presenter can no longer see the chat and dashboard controls. When you try to go back to the dashboard, it starts the powerpoint over from the beginning. Are we doing something wrong?


Sharon February 15, 2012 at 12:17 pm

The tutorial for screen sharing is listed as “private”.


Dan March 13, 2012 at 7:29 pm

Haven’t tried the new version but I did enjoy the old version.


Bhanu Joshi May 1, 2012 at 3:38 am

I dont want to use the video facility. Just the audio facility wont do ?


abh May 5, 2012 at 5:59 pm

After completing the session i was able to hear the sound but next time when i try to listen there was no audio in the recording. How can i turn back the audio?


Ysha September 28, 2012 at 10:30 am

Hi ABH –

I tell my participants up front to refresh their browser once or twice if this happens, usually does the trick.



Melanie May 10, 2012 at 1:44 pm

Everytime we record a Webinar, it takes ages to load, what’s the average time the recording of the Webinar is supposed to take to process? Does this depend on the length of the Webinar? What can be done to speed up the process?


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Rommel June 16, 2012 at 3:29 am

Is there a way to change the size of the video/s during broadcast or meeting?


matt August 1, 2012 at 11:59 pm

Looking Up Products & Prices Online
Share on facebook Share on twitter Share on email Share on print More Sharing Services

This meeting recurs every 1 week(s) on Monday from 1:00 PM to 2:00 PM Auckland, Wellington starting on 8/6/2012 and ending on 12/31/2012 Show in My Timezone
Please choose the meeting you want to attend below:


Ysha September 28, 2012 at 10:29 am

Three questions –

URGENT TODAY – I have classes/webinars scheduled on Sunday and see a maintenance notice that won’t be available. Does that mean I have to cancell on my students? What do I tell them?! They have planned for weeks, some of them, with child care etc.

Love the recurring feature but as the recordings end up so long for an all-day event, can you add recurring by hour or some such? 1-3 hour clips would do it.

I still seem to have the old interface, where it is either or VOIP/phone. HOw to upgrade?



Liz Parker March 13, 2013 at 7:12 pm

Can you advise if we can download the recording of the webinars? Or a way to display the recording in a lightbox?


chrisb March 18, 2013 at 2:57 pm

Hi, thanks for your comment. You can share your meeting recordings easily with others. Here’s a brief article on our help site about the feature:


Ramani December 3, 2013 at 10:54 am

How do you mute your I pad whilst a discussion is going on? I usually use the I pad mute button but since recently this seems to be not working
Can you please help
Many thanks


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