AnyMeeting Customer ChartMeds Enhance Sales Processes with Online Demos and Customized Training Webinars

by chrisb on March 24, 2014

AnyMeeting customers include companies from a wide range of industries, including healthcare, financial services, real estate, and technology services. These companies are adopting AnyMeeting to cut travel and meeting costs and simplify processes associated with training and collaborating with team members (cited as the dominant use cases by 34% and 29% of customers, respectively, in AnyMeeting’s fall 2013 customer survey).

Of the respondents who previously used another online meeting solution, 50% are switching from either GoToMeeting or WebEx. Top factors cited: simplicity and price.

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One such customer is ChartMeds, a rapidly growing company that delivers an advanced Web-based healthcare solution for automating medication administration records (advanced eMAR) or Med Passes for residents of state and federally regulated long-term care, nursing, assisted living, troubled-youth and correctional facilities.

Because ChartMed’s business is broadening across a diverse range of residential healthcare facilities, thanks in part to mandates related to the U.S Affordable Care Act (ACA), ChartMeds delivers sales demos, system training and other key customer support services that meet specific scheduling and regulatory requirements for its customers in the U.S. and abroad. The principals at ChartMeds realized that the company could enhance its sales processes with online demos and deliver superior, customized training webinars for customers with AnyMeeting while cutting meeting and travel costs.

As ChartMeds began reviewing online meeting options, they quickly found AnyMeeting was the right solution based on “quality capabilities, simplicity and price.” Brad Barrows, director of Sales at ChartMeds said, “AnyMeeting was not only the simplest solution for our users and customers to navigate — and we had tried other solutions like GoToMeeting — but the ease of use and the value we receive with every use of AnyMeeting is appreciated every day.

ChartMeds is now realizing a lift in sales close rates from an average of 7% prior to the use of AnyMeeting to nearly a 50% sales close rate today.

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