The Results are In! Customers Say Ease of Use a Top Reason for AnyMeeting in Customer Survey

AnyMeeting Web ConferencingThanks to all of the AnyMeeting customers who participated in our latest (and largest) customer survey.  We found some interesting tidbits to share:

    • Small businesses use AnyMeeting for a broad range of meeting needs, but training (34%) and collaborating with colleagues (29%) were mentioned most frequently as the top uses.  As an all-in-one conferencing tool for small business, we’re happy to see the diversity of ways our customers use us.
    • Users love our simplicity — cited as one of the strongest reasons small businesses select AnyMeeting.
    • Small businesses are leaving the big guys to come to us — Of those coming to us from competitors, 50% are coming from either GoToMeeting or WebEx.

Small business is the largest segment of the web conferencing market, and our only focus here at AnyMeeting.

“Small businesses in North America will spend over $1.4 billion annually on web conferencing services by 2016 – up from $560 million in 2012 – representing a 26 percent compound annual growth rate,“ said Clayton Miller, Associate, AMI-Partners.

AnyMeeting continues to work hard to provide the simplest, most affordable conferencing tool for individuals and small business users.  Thanks for your support!

 

Using AnyMeeting for Business: Debra Landesberg, My College Resource

Landesberg_photo

The following is a brief profile of AnyMeeting user, Debra Landesberg of My College Resource.

Tell us about your business?

I am a college and secondary educational consultant and work primarily with high school students and their families.  As my client base extends internationally, over 90% of my meetings are via webcam.  My role is to guide the family through high school, acquiring the academics, leadership, and volunteerism to prepare for college applications.  I continue through the college application process including college search, campus visits, essays, resume development, recommendations, interviews, and finally the application itself.  A strong interpersonal relationship is key and video conference allows the one-to-one contact required.

How do you use AnyMeeting for your business?
I utilize AnyMeeting in several arenas.  Primarily, to meet with my clients.  It’s helpful to invite multiple family members to meet online utilizing the video option.

What’s the benefit for you?
The advantage gained with AnyMeeting is the family needn’t squeeze onto a sofa in the camera view, but can access the meeting utilizing multiple screens. This is particularly more comfortable for the student.

How else are you using AnyMeeting?
Additionally, I have become the meeting organizer for my professional meetings and planning sessions with colleagues throughout the country.  The application is easy to implement with a simple link to click, login, and the participant’s image is in site with a clear voice reception. At MyCollegeResource.net we use AnyMeeting to present training sessions and webinars for information and outreach purposes.

What future plans do you have?
My plan is to continue to learn how to apply AnyMeeting functions to my student meetings, which is my day-to-day business.  Due to its easy-to-use format, and no download requirement, all of the participants are able to join quickly and without confusion or aid.  I like that!

Parting thoughts?
I continue to find additional usages for AnyMeeting, including gathering my own family together to converse. It’s a relief to utilize a program that yields exceptional results and is easy for the organizer and participants to use!

Thank you again for providing a resource tool that continues to become an integral part of services to my clients and beyond.

Why SMBs are ready for a new Web Conferencing pricing model

Small business owners are a creative and resourceful bunch.  In my experience, they are able to get what they need done quickly and on a shoestring budget.  That means piecing together a solution that works, even if it’s not quite perfect – it just needs to work.  We’ve seen this in our industry with customers putting together a free conference calling service, with a screen sharing service, with a video conferencing service – to make a solution that sometimes works for them.  In other cases, when the small business owner shells out the cash for a more integrated, business grade solution, there may be a propensity to share that account with a few colleagues, because it doesn’t really make sense to pay for multiple accounts when they can just share one.

Well, I’m proud to say that today at AnyMeeting, we’ve launched a product that will free our customers from having to make such compromises.   Introducing: AnyMeeting Company Pro.  With this new solution, everyone in your small to medium enterprise can have their own AnyMeeting account, which comes with everything they need for productive collaboration and online meetings.  That means they get an ‘all-in-one’ solution with integrated phone conferencing, video conferencing, web conferencing, screen sharing, recording, mobile access and much more.  Very importantly, we’ve also priced Company Pro so competitively that there’s no need to share accounts – which just feels better for everyone.  When it comes to business grade online meeting tools, no competitor offers a tool as easy to use and specifically built for small to medium businesses, at such a competitive price.  Let’s do a quick price check:

10 Users on GoToMeeting: $4,680 per year

10 Users on AnyMeeting: $1,500 per year

Annual savings: $3,180 or almost 70% less

What this means is that your entire organization can now become more productive, efficient and responsive in all that they do.  Your sales team can better pitch your product, better demonstrate your value proposition and better elaborate on their proposals – all from their desk.  Your marketing team can conduct more marketing webinars, more focus groups and have more meaningful engagement with outside resources.  Your professional services folks can meet more often with clients, better collaborate on requirements, and more frequently communicate on progress and deliverables – all from their desk.

At the end of the day, an increase in productivity for your entire team truly benefits the business’ bottom line.  Nationally, the average knowledge worker’s salary is about $40K – with some regions being substantially higher.  For less than 1% of their salary, doesn’t it make sense to give every knowledge worker in your organization the tools that have been proven to increase their productivity?

AnyMeeting Launches Desktop App to Make Online Meetings Even Simpler, More Accessible

Small Business Web Conferencing Leader Enables Instant Launch of Online Meetings From the Desktop

ORANGE COUNTY, CA–(Jan 3, 2014) – AnyMeeting (http://anymeeting.com), a leading provider of web and video conferencing software for small business, today announced the launch of “AnyMeeting Desktop”, a simple Windows system tray application that simplifies starting and joining meetings — making online meetings even more accessible for everyday use.

“Web, video and phone conferencing can help nearly every small business be more productive,” said Costin Tuculescu, CEO and founder of AnyMeeting. “With instant access to AnyMeeting’s all-in-one conferencing tool directly from the desktop, we’re becoming a more integral part of small businesses’ everyday workflow.”

AnyMeeting Desktop provides quick access to AnyMeeting’s easy-to-use, all-in-one conferencing tool, allowing an AnyMeeting account holder to quickly start a new meeting, join an existing meeting, invite others, and access their phone conference information. Once installed, the application is available with a single click from the user’s Windows system tray. Designed to meet all the conferencing needs of small business – from a one-on-one video conference to a 200-person webinar — AnyMeeting features 6-way video conferencing, phone conferencing, screen sharing, presentation sharing, meeting notes, recording and more, plus support for up to 200 participants.

Users can download the AnyMeeting Desktop app immediately after signing up for an AnyMeeting account, or any time later from their AnyMeeting Account Manager by clicking the Downloads tab.

About AnyMeeting
Based in Orange County, California, AnyMeeting pioneered the small business web conferencing market in 2009 with a completely free, full-featured and easy-to-use web conferencing service tailored for small business. Since then, it has grown to more than 450,000 small business users of both its free ad-supported service and low-cost ad-free options. Designed specifically for small business, AnyMeeting offers a complete web conferencing and webinar service built on the company’s proven Software as a Service platform. Meeting hosts are able to invite up to 200 attendees per meeting with no time limits, and enjoy a full range of features including integrated video conferencing, phone conferencing, screen sharing, presentation sharing, recording and social media integration. AnyMeeting is the best choice for small businesses, independent professionals and just about anyone who can benefit from online meetings. Current investors include Tech Coast Angels, Pasadena Angels, Maverick Angels, Sand Hill Angels and Keiretsu Forum. For more information, please visit www.AnyMeeting.com.

The Promise and Perils of WebRTC

Since Google first laid out their plans for WebRTC, I was excited that there was going to be a next evolution of browser based communication. Before this, Adobe had actually built a pretty amazing framework for real time communications, which gave you webcam and microphone access right from the browser, support for the H.264, G.711 and Speex codecs, as well as a new low-latency UDP based protocol, RTMFP. However, Adobe failed to iterate on the technology, build a devoted developer community, open source the framework (when they actually did do it, it was too little too late), and ultimately get any real buy-in that this could be a disruptive communications framework – even though it basically did everything that WebRTC does.

Regardless, Google has now provided the world with the promise of open communications straight out of the browser, and Firefox has jumped on this wagon pledging their full support. There has been a huge amount of buzz around this technology, and everyone from chat sites to telecom carriers are trying to get a handle on the disruption that is heading our way.

However, as a developer of browser based, real-time communication platforms for the past several years, I feel like I’ve developed a bit of a 6th sense for the challenges that come with delivering enterprise grade reliability out of the browser – and I’m concerned about WebRTC’s ability to deliver on this promise. Specifically, our recent experience with implementing WebRTC based audio showed us how different Chrome’s implementation of the spec was from Firefox’s, and how this can lead to some serious reliability challenges.

Chrome’s implementation has been extremely smooth, which makes perfect sense for obvious reasons. However, Firefox’s implementation in 22 and 23 is almost completely unusable for reliable communications. It suffers from a lack of echo cancellation which can manifest itself as howling feedback, and a bug that results in an ever growing lag that can only be fixed by hanging up your call and reconnecting. For that reason, even though WebRTC is available on Firefox, we cannot roll it out to our users at this time, until these critical issues are resolved.

It’s obvious that WebRTC is still an extremely young technology, being iterated on very quickly by the browser manufacturers. However, the world is eager dive in and realize the benefits that are being promised, and this can’t be done unless there’s a very high quality standard being enforced. As the browser becomes a critical piece of communication infrastructure, any bug released can cripple communications around the world. Additionally, as communication vendors move into the browser, their business models, customer satisfaction levels, and revenues all depend on the proper and flawless implementation of this standard.

It’s inevitably challenging to roll out a disruptive new standard like WebRTC. Working as a community to deliver the highest quality WebRTC stack possible, validated with best-practice QA procedures, will help speed adoption of this important new standard by those of us creating the future communication and collaboration platforms built on it.

The promise of WebRTC is there. We’re excited and ready to innovate.

AnyMeeting Leads Industry by Deploying WebRTC Technology in Full-Featured Web Conferencing Platform

Small Business Web Conferencing Provider Pushes Innovation in Browser-Based Real Time Communications

HUNTINGTON BEACH, CA- Aug 15, 2013 – AnyMeeting (http://anymeeting.com), a leading provider of web conferencing software for small business, announced that it has deployed WebRTC technology into its full-featured web conferencing platform — leading the conferencing industry in applying this emerging technology standard.
WebRTC is an open framework for the web that enables real time communications (RTC) in the web browser. It includes the fundamental building blocks for high quality communications on the web, such as network, audio and video components used in voice and video chat applications.

“As one of the leading providers of web conferencing for small business, AnyMeeting is committed to implementing the latest technology to improve the online meeting experience,” said Costin Tuculescu, founder and CEO of AnyMeeting. “We’ve always been focused on building best-in-class web conferencing technology that doesn’t require an external download or software installation, and now WebRTC helps us take this vision even further,” Tuculescu added.

While other web software products have begun utilizing WebRTC, AnyMeeting is one of the first companies to apply the technology to a full-featured web conferencing product, supporting video and audio conferencing, screen sharing, document sharing, recording, and much more. Currently available to users of Chrome 27+ (with Firefox support coming soon), the AnyMeeting WebRTC-enabled platform delivers exceptional audio performance through best in class echo cancellation, low latency response times, and high quality audio codecs. The company still supports older browsers through Flash technology.

The company has long been a supporter of the WebRTC movement, hosting a WebRTC hackathon earlier this year, as well as sponsoring core WebRTC initiatives in open source projects.

About AnyMeeting
Based in Orange County, California, AnyMeeting pioneered the small business web conferencing market in 2009 with a completely free, full-featured and easy-to-use web conferencing service tailored for small business. Since then, it has grown to more than 400,000 small business users of both its free ad-supported service and low-cost ad-free options. Designed specifically for small business, AnyMeeting offers a complete web conferencing and webinar service built on the company’s proven Software as a Service platform. Meeting hosts are able to invite up to 200 attendees per meeting with no time limits, and enjoy a full range of features including integrated video conferencing, screen sharing, presentation sharing, recording and social media integration. AnyMeeting is the best choice for small businesses, independent professionals and just about anyone who can benefit from online meetings. Current investors include Tech Coast Angels, Pasadena Angels, Maverick Angels, Sand Hill Angels and Keiretsu Forum. For more information, please visit http://www.AnyMeeting.com.

Free Webinar: 7 Steps for Small Business Marketing Success

Small Business Marketing: While this may be hard for some business owners to come to grips with, like those who feel that “marketing is a strange form of creative voodoo thinking,” marketing is not only a system—it may be the most important system in any business. This marketing system involves getting someone who has a need to know, like and trust you. One could argue about what “like” or “trust” is in any given industry, but now more than ever, this definition gets at the heart of the game.

These 7 core steps make up the simple, effective, and affordable Duct Tape Marketing System. Businesses that appreciate and implement this approach to marketing grow in a consistent and predictable manner.

Whether you’re starting a business or working to take yours to the next level, you’ll benefit from this engaging 60 minute webinar hosted by AnyMeeting.

Join us for this Free Webinar and get insight, tips and tricks from John Jantsch of Duct Tape Marketing and host Chris Bechtel as we discuss, “7 Steps for Small Business Marketing Success”. 

Sign up today! Space is limited.

John Jantsch
John Jantsch
Chris Bechtel
Chris Bechtel


Bonus: Get the Free eBook from Duct Tape Marketing – “7 Steps to Small Business Marketing Success”

AnyMeeting Continues Growth Within Direct Selling Industry

AnyMeeting Booth at DSA Conf

The Direct Selling Association (DSA) recently held its annual meeting in Phoenix, Arizona.  The event featured numerous workshops and conference sessions on a variety of topics of interest to leaders in the direct selling industry. Many of the top brands in the industry were present, including Amway, 4Life, Herbalife, and Usana, to name a few.

This was AnyMeeting’s second year exhibiting at the DSA conference, and our first year as a conference Sponsor.

We’re currently working with more than a dozen large “direct selling companies”, providing a valuable productivity tool for their independent distributors.

The direct selling industry is one of many small business verticals where AnyMeeting is building strong partnerships and a recognized brand. Others verticals include real estate, financial services, professional services and healthcare, among others.

Want to learn more about how AnyMeeting can help your business, industry or association? Contact us.

Three Keys to Meeting and Webinar Success

web-conferencing-field2Effective meetings and webinars start with proper preparation and readiness. That includes the content as well as your tools.

Here are three ways to boost your effectiveness:

1) Make screen sharing easy
If you plan on sharing your screen, a presentation or document, make sure you are using our latest screen sharing plug-ins!  Learn more and ensure you have installed our latest plug-ins for Windows and Mac.

2) Go mobile
Empower your attendees to participate in meetings and webinars via their mobile devices and tablets. Need to hop into a meeting real quick on the go?  Check out ouriPad and Android Tablet Apps to attend the meeting FAST!

3) Check your system
Critical for presenters: ensure your system, network and internet is capable of running a successful meeting or webinar. Take the system test now!

Spring Cleaning for Your Small Business

spring-520x200
Many small businesses face transitions and sometimes it is hard to embody change. But with everything in life, change happens constantly, and when we embrace it we end up realizing that it is likely for the better. Employees come and go and often times, people we come to trust and rely on, move on, whether it be for a new career, a higher paying job or a new city. Perhaps you lose that long term client you have relied on as a major source of income, or you end a partnership that hasn’t been as fulfilling as you would have liked it to be.  As business owners we often feel alone, like we are the only ones who really care about that idea we had way back, when it was just a twinkle in your eye. Let’s face it; it can get lonely at the top of the ladder!

So, what do we do when we are staring right in the face of transformation? Panic can easily set in and as a result we can quickly lose our way and even our business! Sometimes a good spring-cleaning to get rid of the old and make space for the new is just what a company needs.

Here are some great business spring-cleaning tips to help you transform in a positive way!

  1. Evaluate your retention rate: If you are in the business of ongoing clients and you are noticing that your retention rate has dropped, it may be time to seriously pay attention to customer service. A good way to understand why your clients are leaving is to have them fill out a client satisfaction survey. Maybe it is time to evaluate what type of clients you really want. Losing clients is not a great feeling, but perhaps the transformation means that it is making way for the ideal client to enter. Decide exactly what type of clients you are looking for and then focus on targeting your sales and marketing to them.  Once you get them in the door be extra nurturing to ensure they feel valued.
  2. Efficiency is Key! Sometimes we hold on to employees because let’s face it, letting someone go is not fun. But losing money on lack of efficiency can ultimately make or break your business success. Start evaluating everyone’s value in the company and how efficiently they work. Are they utilizing their time to the fullest? Or are they spending their hours lounging on Facebook? Be firm with your expectations, everybody is replaceable and there is a big pool out there of talented people who are eager to work!
  3. A new look goes a long way: Not only do we have to evaluate our external environment but when we want to create positive change we also have to look at ourselves as well. When was the last time you did a visual makeover? Is your site remnant of the period when the dot-com was all a hype? Don’t be afraid to invest in a new image, re-launching to your audience shows that you are strong, current, and here to stay! Plus, it will at least get people talking and going to your new and improved website. Which means bringing back awareness and possibly new clients. ☺
  4. Get back to basics: Remember what it was that you loved to do and the reason you started this company and get back to that passion. As time goes by we often find ourselves moving farther away from our trade and more into a management roll. Rarely do people start a business with the dream of becoming a “manager” normally it is because they have a talent or skill that they can share with the world and make a living off of. So start reliving those days and take back that momentum and motivation. This will also help you with the staffing transition that we mentioned above, if you are short on staff, now is the perfect time to get your elbows dirty and retrain yourself!
  5. Run lean and mean: It’s time to clean up everything that you don’t need in your business that is access overhead. Scaling things back is key to increasing profit margins. Go through your company with a fine tooth-comb, you will be surprised at how all the little expenses add up! Once you eliminate the unnecessary clutter you can find room to free up some money and build back equity.

Spring is the perfect time to get excited and start rebuilding and restructuring. If you are in a transition period, then this is the perfect time to evaluate where you have come and what new opportunities, policies and services you can implement to improve your overall infrastructure. Every opportunity for change is an opportunity for growth!

Beautiful things bud in springtime :)

The above article is a guest post by Sari Gabbay, founder, president and visionary at U2R1, a branding, design and marketing agency. To submit your own blog post or article for consideration, learn more here.